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How to measure dimensions

Thigh circumference measurement location: Measure the entire thigh circumference approximately 10cm above the center of the kneecap.

Size/Applicable leg circumference:
S / 32-38cm
M / 38-44cm
L / 44-51cm

※If the measured size falls between the corresponding leg sizes of the two sizes, please select the larger size.

Waist measurement location: Measure the entire waist circumference approximately 3cm below the navel.

Size/Applicable leg circumference:
M / 85-95cm
L / 95-110cm

※If the measured size falls between the corresponding leg sizes of the two sizes, please select the larger size.

Applicable size: Measure wrist joint circumference 10.8-22.9cm.

Measurement location:
Measure the entire circumference at the widest point of the instep, approximately 3cm above the most prominent point of the ankle bone.

Applicable size:
The widest part of the instep is ≤26cm
A circumference of 3cm above the most prominent point of the ankle bone is ≤26cm.

How to clean protective gear

  • Hand wash on low heat
  • Lay flat to dry in a cool place.
  • Professional wet cleaning
  • Do not bleach
  • Do not dry
  • Do not iron
  • Do not dry clean
  1. After the fasteners are fastened, hand wash separately; water temperature should not exceed 40 degrees Celsius.
  2. Repeated use will reduce the adhesiveness, which is normal wear and tear. To ensure the fastener functions properly, please replace it with a new one periodically.
  3. When storing, please fasten the fasteners securely to prevent them from sticking to clothing or lint.

Transport

Shipment is expected within 7 business days after payment is received (excluding holidays). If there is a specified shipping date for special products (such as pre-ordered products), the specified date will prevail.

All orders will be shipped via home delivery. If your order is not received after two deliveries and you cannot be contacted by phone, the order will be cancelled and a refund will be issued.

Free shipping on orders over $1000. If you do not meet the free shipping threshold, shipping will cost $60 to Taiwan and $180 to outlying islands.

Payment

Automated Teller Machine (ATM)

Our system will generate a designated bank account number based on your order. Please use this account number and the total purchase amount to transfer funds to any financial institution's ATM.
A friendly reminder: Each designated account can only be used for this one order.
Pay in full with credit card

This website accepts VISA, MasterCard, JCB, and UnionPay credit cards. The checkout page will prompt you to fill in your credit card information. Please make sure to fill in the information accurately and completely so that we can verify your credit card information with the bank.

The system will generate a code based on your order. Please write down the code and go to FamilyMart, Hi-Life, or OK Mart convenience stores to print the code payment slip and make your payment.

After printing the payment slip from the convenience store barcode, bring the slip to the 7-Eleven, FamilyMart, Hi-Life, or OK Mart counter to pay.

This service is not offered.

Return / Exchange

請發送訊息至官方LINE客服,輸入關鍵字「申請退貨」,客服人員將會於服務時間為您處理。

請留意,目前僅提供「整筆訂單」退貨,無法針對訂單部份商品退貨,本公司將於收到退貨商品及發票並確認無誤後,於15個工作天(不含例假日)內完成退款程序。

退貨相關詳細說明

若因破損、瑕疵、故障的情形需要換貨時,請詳述、拍照留存並提供相關資訊至官方LINE客服

經評估後,若確認為商品本體問題僅提供「同款同色」商品更換,尚無法變更原有訂單或換購其他商品。

本公司將於收到換貨商品及發票,確認無誤後,於7個工作天(不含例假日)內寄送換貨商品。

目前未提供免費退貨服務,若您在取件後7天內(鑑賞期)發現尺寸不合,並在商品及包裝皆保持完整、無汙損的前提下,愛吾寶可提供 一次免費換尺寸服務

建議下單前可先透過官方LINE客服私訊,或是申請試用計畫、預約到店試穿,我們會協助您確認最適合的尺寸,讓您購買更安心。

Discounts/Promotions

After completing member registration, please log in to your account and go to the Member Center to complete the receipt information and reorganize the page.

The checkout page will automatically populate the best discount method. If you wish to switch to using "Registration Shopping Credits", the system will display the serial number on the member page. Simply copy and paste it into the discount code field at checkout.

You cannot claim it repeatedly.
Furthermore, all discounts/offers on Aiwubao can only be claimed once and cannot be used repeatedly (excluding free shipping on orders over 1000 RMB).

Please first confirm whether you have logged into your registered account and whether you have used the registration discount or the coupon/points.

If you have completed the registration information and have not used the coupon/points, but they are still not displayed in your member center, please leave your member name and email address through the official LINE customer service. Customer service personnel will assist you as soon as possible during service hours.

Free shipping is available for orders over $1,000. However, if the total amount after using coupons/points is lower than the free shipping threshold, shipping fees will apply.

If you register for membership-related offers, they cannot be used in conjunction with other promotional programs or discount codes.

Some discounts have expiration dates. Please pay attention to the expiration date; expired discounts will not be reissued.

Special offers may not be eligible for discounts when combined with other promotions. Please refer to the event page and checkout page for the most up-to-date information.

生日禮金會於生日當日歸戶至您的會員帳戶內,請務必於生日當日24 小時前完成登記,例如:您的生日在1/1,那請務必在12/30 23:59前完成登記,為保險起見,建議最晚於2天前完成登記。

若登記日期已錯過當年度生日,由於登記時間已經逾期,系統將會自動安排在隔年同一時間完成發送。